Returns & Exchanges
Returns & exchanges
You can return any item within 14 days after arrival at your delivery adress. We will provide a free return label in most countries. We will refund the money for the returned article as soon as it arrived in our warehouse.
Free returns & parcel services
We offer free returns from most countries inside the EU!
Return information is included in your parcel!
| Shipping | Returns | |||
|---|---|---|---|---|
| Germany | Free standard shipping | DPD & UPS | free | DPD |
| Austria | Free standard shipping | DPD & UPS** | free | DPD |
| Belgium | Free standard shipping | DPD & UPS** | free | DPD |
| France | Free standard shipping | DPD & UPS | free | DPD/Pickup |
| Netherlands | Free standard shipping | DPD & UPS** | free | DPD |
| Luxembourg | Free standard shipping | DPD & UPS** | free | DPD |
| Denmark | Free standard shipping | DPD & UPS** | free | Post Danmark |
| Italy | Free standard shipping | DPD | free | Poste Italiane |
| Sweden | Free standard shipping | DPD & UPS | free | DHL Sverige |
| Finland | Free standard shipping | DPD & UPS** | free | Itella |
| Ireland | Free standard shipping | DPD | free | AnPost |
| Poland | Free standard shipping | DPD & UPS | free | Poczta Posta |
| Romania | Free standard shipping | DPD & UPS | free | Posta Romana |
| Slovakia | Free standard shipping | DPD & UPS | free | Slovenska Posta a.s. |
| Spain | Free standard shipping | DPD & UPS** | free | Correos |
| Czech Republic | Free standard shipping | DPD & UPS** | free | Ceska Posta |
| Hungary | Free standard shipping | DPD | free | Magyar Posta |
| Greece | Free standard shipping | DPD & UPS | No free returns | |
| Portugal | Free standard shipping | DPD & UPS** | No free returns | |
| Estoinia | Free standard shipping | DPD | free | Eesti Post |
| Lithuania | Free standard shipping | DPD | free | Lietuvos Pastas |
| Latvia | Free standard shipping | DPD | free | Latvijas Pasts |
| Slovenia | Free standard shipping | DPD & UPS | free | Posta Slovenije |
** Premium shipping with non-refundable surcharge.